"very helpful seller. double-checked that I had ordered right model number (based on door facing) and finish."
~Love to Cook (4/19/2020)
"Saunderson saved the day with the mortise lock I required"
"Such amazing customer service. I initially ordered the dummy handle and they emailed me to make sure I knew what I was ordering. When I said it was wrong they exchanged multiple emails with me and looked at photos of my door to give me the links for the right item. Its installed and fits perfectly."
~Elliot Norman (1/13/2020)
"I ordered the wrong item and they reached out to check I knew what I was doing (which I didn't). They then helped me get the right items"